analysis of semi structured interview data from twenty-one IT staff representing both the consumer and the IT services provider reveals three main interrelated knowledge-sharing challenges areas: service delivery quality, information sharing, and communication. Knowledge Management in Organizations is the most comprehensive and critical textbook on the subject. Abstract . The third section will address the learning organizations and how knowledge management … – A conceptual definition of facilitation is introduced that parallels the psychosocial construction of resistance, while departing from traditional views that cast these constructs as polar opposites. Our examination yields three categories of variables: conceptions of time, mapping activities to time, and actors relating to time. Often it is referring to training and learning in an organization or of its customers. Five Facet Mindfulness Questionnaire (Baer, 2003), Ryff Scale of Wellbeing (Ryff, 1989), DAAS Depression Subscale (Lovibond & Lovibond, 1995), and Rotter's Locus of Control Scale (Rotter, 1966) were administered on a convenient sample of, Objective Retrospective computer-assisted telephone interviews of 1004 Midwestern US female veterans identified from Veterans Affairs electronic records were conducted. Originality Knowledge retention involves capturing knowledge in the organization so that it can be used later. Methodology The purpose of this study is thus to investigate whether there is an association between organizational cynicism and workplace deviant behavior and if so, to determine the route of this relationship. In this study, the author brings in the contingent role of founder’s personality to better understand the possible contingencies in the strategic change literature. Organizational knowledge is the collective knowledge and abilities possessed by the people who belong to an organization. The results also indicate that KM processes influence organizational performance (OP) directly and indirectly through innovation and IC. personally beneficial) needs major revision by adding five to seven Likert-scale items having good content validity and high internal consistency of the measuring scale in the Pakistani context. 0 Further exploration of these relationships in other setups can help in better understanding of the execution of strategic persistence and change. Over of the past several years, there have been rigorous discussions about the significance of knowledge management (KM) within the organization and the society. The human aspects of knowledge creation are then discussed and the implications drawn for improved design of inquiring systems for knowledge management. It is proved to help organizations improve their service, increase the quality of products, reduce the costs and respond quickly to their customers. Therefore, this study aims to profile how Knowledge Management (KM) strategies, personalization and codification, are helpful in successful change implementation by reducing the employee cynicism and increasing the level of readiness for change. Previous Page. Cross-validation is an important and often neglected step in the scientific process. How much is the importance of knowledge transfer through organizations… The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company. Second, the knowledge flows of KM for cybersecurity in business organizations emphasize on explicit, declarative, and specific knowledge. Yu Huang . Besides, hypotheses are tested using structural equation modeling in AMOS version 22. various hospitals located in southern parts of India through a structured questionnaire. Within the context of the OC3 Model, a multifaceted perspective on organizational change is advanced in which facilitation takes place alongside of, rather than in the absence of, resistance. Physical Health Status of Female Veterans, Assessing the influence of work-life balance dimensions among nurses in the healthcare sector. The model is built on the assertion that the speed at which companies learn and how they manage underlying learning forces determines their competitive position. Fifty-one percent of the participants reported rape in their lifetime, 25% reported rape in military, 11% reported history of women as sex partners, and 71% reported history of chronic pain. 178 15 Purpose Knowledge management (KM) is regarded as an essential factor in project-based organizations (PBOs), leading to organizational learning across projects. knowledge management implementation in industry, specifically financial organisations. Knowledge management is the discipline of capturing knowledge-based competencies and storing them for the benefit of the organization as a whole. The results show that appropriateness has significant positive impact on affective C2C and negative impact on continuance C2C when controlling for gender, qualification and experience. Several facilitators’ knowledge practices are identified and discussed, and also the main challenges and difficulties of scaling Scrum practices for large-scale teams are addressed. A visual model illuminating the countervailing effects of facilitation on resistance is provided, along with illustrative examples derived from multiple ethnographic field studies. Knowledge management (KM) plays important roles in cybersecurity. © 2008-2020 ResearchGate GmbH. Next Page . Third, in comparison with KM for other domains, KM for cybersecurity has well-defined objective measures to assess the effectiveness of KM. This replication suggests that the EUCS instrument is robust (i.e., not affected by sampling methods) and can be used with confidence to evaluate information systems. 0000003791 00000 n 0000004171 00000 n Here we set out to find an underlying structure to clarify the current state of temporal research. Four interaction effects emerge from this analysis: augmentation, undermining, prevailing and immunity. This article provides an in-depth knowledge of factors affecting KM. Application Process proved to have no effect on SQ. Findings of this study reinforce the corporate experience of KM and suggest how administrators of research universities and higher educational institutions can promote innovation and IC, which in turn enhance OP. exercising regularly or not). %%EOF The study is also highlighted that abusive supervision can increase the intensity of unfair practices, destructive politics, and workplace ostracism that are the causes to reduce the level of work engagement. 0000004048 00000 n However, the continuance C2C has significant negative impact and normative C2C has significant positive impact on cooperation when controlling for marital status. Findings It is evident from existing literature that successful change implementation has not yet explored in the context of KM strategies. Physical self-concept represents an important determinant of healthy psychological functioning. All rights reserved. The research investigates the destructive consequences of organizational injustice, politics and workplace ostracism in public sector workers. Overview of Knowledge Management in Organizations 1 Overview of Knowledge Management in Organizations . Using a sample of 217 academic and administrative personnel from research universities of Pakistan, the hypothesized relationships were tested through partial least squares structural equation modeling technique. – Theoretical and practical implications of these interaction effects for advancing scholarship and leading organizational change are explored. So, while information and data management are certainly … Purpose knowledge management, the real challenge, therefore, is developing an adequate system of knowledge management in companies. Originality/value In this paper, we propose a model of learning forces to measure and accelerate the speed of learning in knowledge initiatives. Knowledge Management … Purpose Knowledge is the currency of today's economy and the crux of knowledge management, which in turn the lifeline of modern-day organizations. 0000002385 00000 n 0000003541 00000 n Organizational Culture. THREE TYPES OF ORGANIZATIONAL KNOWLEDGE: IMPLICATIONS FOR THE TACIT -EXPLICIT AND KNOWLEDGE CREATION DEBATES Nancie Evans1 and Mark Easterby-Smith2 Lancaster University ABSTRACT Stream: Theorizing and representing organizational learning and knowledge management… This qualitative case study explores the major knowledge sharing challenges experienced in a subsidiary-to-subsidiary IT infrastructure outsourcing relationship at a large South African financial services provider. trailer Multiple linear regression analysis was applied to test the hypotheses. Cronyism as a Root Cause of Poor Performance in Small and Medium Enterprises. This article argues that, rather than trying to determine one encompassing definition of the concept, several different types of co-production can be distinguished. Sharing and managing knowledge is an essential resource for the success of a Scrum team. Results revealed that external locus of control had positive relationship with mindfulness whereas mindfulness and psychological wellbeing were negatively related with depression. The aim of this study was to determine whether current physical health status in female veterans is associated with rape during military service and same-sex partnership.Methods Clinicians evaluating the physical health of this population should therefore consider obtaining detailed sexual histories, and a multidisciplinary team is needed to address mental health issues in female veterans. Radical shifts in strategic postures can, indeed, be fatal for new firms. Organizational knowledge can be difficult to transfer and retain. Adopting a multidisciplinary perspective, encompassing issues of strategy, structure, systems and human resource management, the text introduces the reader to the concept of knowledge before examining how, and whether, knowledge … Knowledge is considered as one of the most important resources for surviving in this modern business Environment. Encompassing a number of perspectives - including organizational behaviour, HRM, systems, and sociocultural factors - the text introduces the concept of knowledge before examining how it can be effectively managed within the organizations … startxref <]>> x�bb�e`b``Ń3� This study collects five real-life cases of good practices of KM for the domain of cybersecurity in business organizations. The main objective of this study is to investigate the relationship between knowledge management process (KMP) capability and service quality (SQ) in universities, specifically in the context of Palestine. The sample selection is one of the crucial factors to gain the accurate results and meet the objectives of any research (Hair et al., 2010). 0000000879 00000 n It is argued that these transitions can have different speeds, vectors (magnitude and direction), and trajectories (path). endstream endobj 179 0 obj <>/Metadata 34 0 R/PieceInfo<>>>/Pages 33 0 R/PageLayout/OneColumn/OCProperties<>/OCGs[180 0 R]>>/StructTreeRoot 36 0 R/Type/Catalog/LastModified(D:20080529114545)/PageLabels 31 0 R>> endobj 180 0 obj <. Exploratory and confirmatory factor analyses are used to evaluate the reliability and validity of the measurement model. In a previous section on organizational memory, Walsh and Ungson (1991) defined five knowledge … ������D��4� K�,��р0 �f`T ��@, This is one of the earliest studies that not only empirically investigate the interaction of KM enablers, KM processes and performance of research universities but also shed insights into the existing literature by simultaneously investigating mediating role of IC and innovation in the underlying relationship. Results A sample of 205 full-time employees having administrative and managerial responsibilities in the manufacturing operations is drawn from the manufacturing companies of Karachi undergoing major technological change. The field of knowledge management is the study of how firms manage the tacit and explicit knowledge and know-how their employees have about its products, services, organizational systems and intellectual property. The study adopted Barron and Kenny’s mediated regression analysis. In addition, the goal of this study is to determine whether the three component model of Herscovitch and Meyer (2002) may also be applied in the private manufacturing companies of Karachi (Pakistan). Borrowing analogies from the field of physics, we introduce learning forces, learning acceleration, and knowledge value growth concepts to explain the transitions in knowledge capabilities. Data were collected through self-administered questionnaire from 332 employees working at different positions in private sector banks from Islamabad/Rawalpindi area of Pakistan. First, KM for cybersecurity in business organizations has clear specialized organizational structures that involve three inter-organizational tiers across the organization boundaries. Findings Kushwaha & Rao (2015) concluded that knowledge management … Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and … Purpose: Our results imply that mere involvement in regular exercise has positive effect on physical self-concept that is virtually unaffected by one's physical performance. 0000000016 00000 n We propose that negative affectivity strengthens the relationship between burnout and deviant behavior and that burnout mediates between organizational cynicism and deviant behavior. Organizational politics, authority influence, power influence, injustice practice, and workplace ostracism are more prevalent and detrimental in public sector workers particularly in developing and emerging countries. – The findings are based on data from one emerging economy. Join ResearchGate to find the people and research you need to help your work. Research limitations/implications – Data were collected from 103 Indian new ventures. xref Our study aimed to overcome shortcomings of previous studies and brings an emerging theoretical model in real context of public sector organizations. Implications and exercise status (i.e. Design / methodology / approach: – Articulating this theoretical extension of the OC3 Model provides a valuable corrective to extant theories of change that afford equal importance to all culturally embedded sources of resistance and fail to account for the counter balancing effects of facilitation. The interactive effect of abusive supervision is rarely investigated in the relationships among organizational injustice, negative politics, workplace ostracism and work engagement. In this study 391 women and men were subjected to aerobic (Cooper test) and anaerobic (sit-ups) performance tests and completed questionnaires assessing their physical self-concept, trait anxiety, The present research aimed at examining the role of mindfulness and psychological wellbeing in the relationship between external locus of control and depression. The results exhibited the negative association among organizational injustice, destructive politics, workplace ostracism and work engagement (WE). However, there are limited research studies available on these destructive organizational parameters exclusively in the setting of an Asian culture. Knowledge management and organizational development comprise many distinct but related practices. KM for Individuals, Communities, and Organizations. Key words: Knowledge Management, Organizational Culture, Organizational Structure . %PDF-1.4 %���� Furthermore the influence of burnout as mediating variable and negative affectivity as moderating variable were also explored in the study. Design/methodology/approach The higher the level of capturing knowledge … Knowledge Management Process and Organization Performance 282 vironment by which knowledge is acquired, retrieved, applied, protected, and stored in order to be-come easy to use. This study contributes to the knowledge on workplace deviance and cynicism an area of research that is almost unexplored in Pakistan. The purpose of this paper is to investigate the influence of work-related factors, namely work overload and work support on work-life balance (WLB) dimensions and its significant impact on work satisfaction particularly among South Indian nurses in the healthcare sector. The results reveal that KM enablers have a significant impact on KM processes. Implications of the study and suggestions for further research were discussed. Findings Findings showed that there is a significant positive effect of KMP on enhancing SQ in Palestinian Universities. Knowledge has been and will continue to be a key competitive differentiator when it comes to driving organizational performance. Using different sampling methods and a new sample of 359 respondents, this study replicates an earlier confirmatory factor analysis of the EUCS instrument. The findings may be generalized on other private manufacturing organizations of Karachi. implications for research and theory-building are also discussed. Findings Knowledge management – An Overview Preamble In the present day market scenario of intense competition, organizations need to know what they know and be able to leverage on it’s knowledge … Organizational productivity The value that knowledge management adds lays in increasing individual, team and organizational efficiency through the implementation of knowledge management concepts. (2001) explains knowledge management (KM) as ‘the clear and systematic management of important knowledge – evidentand its related procedure of creation, organization, dispersion, use and utilization KM doctrines have been studied and executed in every organizational … Future research should investigate the impact of service delivery quality, information sharing, and communication challenges in other types of IT outsourcing relationships. 0000004093 00000 n literature presents an overview of knowledge management; the second section gives an overview to the knowledge management and its impact on organizational performance. Multiple regression analysis indicated that physical health (PCS-12) was associated with chronic pain history (β = -.40, p < .001), rape in military (β = -.09, p = .002), and current PTSD (β = .07, p = .03), adjusting for demographic data. It has been used since 1990s as a tool to achieve … Co-production of public services means that services are not only delivered by professional and managerial staff in public agencies, but also co-produced by citizens and communities. KM is defined, classification of KM is presented, factors affecting KM are shown and its implementation strategies & tools are elucidated in available literatures in discrete manner. – The findings reveal that persisting with the existing strategies is the most optimal way of surviving and growing in the initial years of a venture operating in the turbulent business environments of emerging economies. While large and established firms are believed to benefit from strategic flexibility and change, the purpose of this paper is to argue and empirically prove that firms in emerging economies need to persist with their strategies during their formative years in order to acquire sustainable competitive advantage. The management of knowledge is endorsed as a significant and essential factor for organizational existence and maintenance of ambitious strength. – Is change always the best alternative? Using the knowledge-sharing success model, thematic �j�.E����� Originality/value endstream endobj 191 0 obj <>/Size 178/Type/XRef>>stream 192 0 obj <>stream Results of this study will provide values and implications to the leaders and managers of higher education for the formation of the new knowledge management (KM) strategies or for the enhancing of their existing processes of KM, These meaningful implications will help to create effective knowledge management (KM) programs and strategies which in turn may enhance the quality of services provided in Palestinian universities and achieve a competitive advantage in the market. Originality/value Both rape and sex partnership are adversely associated with lower physical functioning in female veterans. We then use the framework to compare existing studies and generate propositions to develop the notion of temporal fit. According to Peter Drucker, knowledge has become a major economic resource and a key source/drive of competitive advantage. (277) Responses were analyzed statistically by smartpls software. knowledge generated through engagement in SSTC initiatives. knowledge management and innovation in organizations. Literatures from 1992 to 2018 are covered in this article, 169 research papers have been explored which are related to classification of knowledge, factors affecting KM, KM tools and its planning & application. 0000000596 00000 n Knowledge management is a systematic … WLB dimensions, namely work to personal life strains, personal life to work strains, work to personal life gains (WPLG) and personal life to work gains mediated the relationships between work support and work satisfaction. Graduate Student, Training and Human Resource Development . Purpose At school districts, Offices of Knowledge Management tend to either oversee data‐driven improvement or leverage technological platforms to promote organizational knowledge… Work satisfaction showed a significant negative relationship with work overload and a positive relationship with work support. Recognizing different types of co-production more systematically is a critical step in making research on this phenomenon more comparable and more cumulative. Secondly this study aims to test the relationship which has never been explored before. Through an iterative process of team-based qualitative data analysis of the five cases, the study develops a model of KM for cybersecurity that conceptualizes three common aspects of KM practices for cybersecurity in business organizations. About (300) academic teaching staff were administered a questionnaire of a five-point Likert's scale which includes questions on KMP (Acquisition, conversion, Application, and protection) and SQ. – Two sources of resistance and facilitation are delineated, both stemming from the degree of cultural alignment of the content (strategic initiatives) and process (implementation strategies) elements of strategic change. Four dimensions of KMP capability are included as follows; acquisition, conversion, the application and protection which are considered as independent variables and service quality as the dependent variable. However, WPLG mediated the relationships between work overload and work satisfaction. Design/methodology/approach The study seeks to examine and elaborate the linkage between knowledge management process and innovation process to dig out the … As I showed in the previous sections, knowledge and information are actually quite different, as is tacit and explicit knowledge. 178 0 obj <> endobj The present investigation directed toward the importance of work-personal life balance experienced by the nurses in the healthcare sector imperatively influence both work and personal life domains and the study suggests that support from the organization, superiors and peers can go a long way in helping the incumbents to attain improved organizational outcomes. Mediational analysis indicated that chronic pain history significantly mediated relationships of women who have sex with women, childhood rape, PTSD, depression, and current substance use disorder with PCS-12.Conclusions Study findings are discussed in terms of strategies For implementing the transition to team-based work and large-scale organizational initiatives. We elaborate intricacies within each category, interrelationships among categories, and assumptions made in each category about the others. Purpose 3. Further, exercisers differed in both aerobic and anaerobic performance measures, and physical self-concept (p < .001) from the non-exercisers. However, widely known knowledge management practices typically address only team level collaboration, which cannot be easily scaled to multiple Scrum teams. Knowledge management contributes towards the benefits of individual employees, communities of practice, and the organization itself. The important limitations of the study are the sample used, which is mainly from the banking sector and from Rawalpindi/Islamabad area. Further, we examine how managing forces of friction, unlearning redundant knowledge, and creating a leaner knowledge strategy can improve learning processes. 0000002790 00000 n 0000001372 00000 n One of the important theoretical contributions of the study is that the three-component model which has been empirically tested in various socio-economic settings in the Western context and in a Pakistani public sector organization may also be employed in the private manufacturing organizations of Pakistan.