Sorry can't cancel and sorry can't speak with a manager so you pay additional 13 months. A digital bank account featuring 2% cash back on purchases, 2% APY on savings and free cash deposits. They love your money and will do anything to get it. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Managed Offices und Coworking-Spaces Das sind die besten flexiblen Büros in deutschen Großstädten Flexible Bürolösungen boomen. Regular networking events. Because I need a small amount if space I could never afford the minimum space requirement this building has, so I'm happy to have found Regus there. Please offer negative star ratings. Tried to cancel 1 moth prior to the actual term renewing. We may rely on information that is provided to us. Wi-Fi,Office supplies,Refreshments,Printers,Scanners. Our company has been using the Regus offices for many years, but last year the company has found out some discrepancy in invoices issued by Spaces and raised the concern to their financial and requested clarification on invoices. They also did an illegal money grab during the COVID-19. Learn more about how we make money. Notice must be given within one to three months before the end of your current term, depending on your term length. They also bribed me with a free meeting room for a day to get a high review. View more. You can’t and you don’t. 1.8k Reviews. So total 19 months payments for nothing, like who wants to work in shared/common working spaces with Covid? They gave us so much issues to reimburse our initial deposit. Could care less about you or your business. I tried to cancel many times but emails and phone calls were never returned, and the app makes it near impossible to cancel. Regus should not require that you use MyRegus.com for accounting if they are the only one allowed to make edits and not record the edits for your viewing. Regus — Virtual office service. Overview Overview. Shannon Terrell is a writer for Finder who studied communications and English literature at the University of Toronto. 10 reviews of Regus California Woodside Office Center "We've been with Regus for almost a year now and can't say enough about the team here. Stay away from them. You are about to post a question on finder.com: Subscribe to the Finder newsletter for the latest money tips and tricks. This review website is created by ex-regus customers. How regus allowed to get away with their hidden automatic renewal. The service is nothing like they promised and they hit you with new fees every month. Absolutely disgusting and expensive - NEVER AGAIN. Enjoy the following benefits when you work at a Regus workspace: Renting out any space at a Regus location includes kitchen and Wi-Fi access. High Cost; Low Value, But at Least They Renew Without Consent, The worst run company I have ever encountered, No cancellation options and they have auto renew (AVOID AT ALL COSTS), Read your lease contract very carefully before signing, Regus- Possible illegal changes to pay records, Charged me for office space when Covid prevented entry to buildings. BUT, The Management and Admin Staff of this 'Regus' owned, 'Spaces' branded company have a … The Times and Guardian have both done highly unfavourable articles about Regus. Access your workspace 24/7 — even on holidays. We were told we could transfer it to another town... when I placed this request today i was told we couldn't move into our new office until March 1st 2019! I signed a lease agreement for 1 year. Access over 3,000 Regus business lounges worldwide. They have written the renewal practice into their terms and conditions. Then when you try to reach someone they dont care and will talk to you in anyway they want. One of the best Shared Office Spaces, Real Estate business at 2150 1300 E Suite 500, Salt Lake City UT, 84106. if so what was their response. But many of its office amenities are only available for a fee and customer feedback is worrisome. SECOND REVIEW Sent Mid: 2019. The chap Leandro is fabulous - attentive - quiet and very professional. Horrible company, no manners, poor customer service, and steals money. Extremely unethical and unprofessional. Join a network focused on tackling social issues from hunger to climate change. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Also, they make it impossible to STOP THE MADNESS. Due to the current state of the global pandemic, I could not use my Membership of the Lounge Network as it was located in the central and I couldn't use public transport as my job was not a key work. We have professional and inspiring work environments to suit businesses of all sizes and budget. Last updated on October 21, 2020. Explore all the options available for you at more than 300 Spaces locations around the world - all equipped with super fast Wi-Fis, networking events and killer coffees. Stay away from regus, spaces. Companies. Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve. Experienced, friendly support team. No other alternative but legal at this time. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. There are many hidden miscellaneous charges, for example restoration fees, which are not in the agreement. Here we can tailor build your office space from 1 to 100 desks or more. We were ready to pay some kind of termination fee, but they are not interested in such discussion. Fake and don't care how they treat anyone. Regus has a consumer rating of 1.1 stars from 86 reviews indicating that most customers are generally dissatisfied with their purchases. I can now see how they left the door wide open for WeWork to come into their market (word of warning to any other companies looking to treat their clients badly). Useful. Generally the spaces are well managed with friendly staff - BUT if you need support for ending agreements, converting agreements or simply making changes to existing agreements you might find REGUS less than obliging. Additional amenities vary by membership type. Regus bietet voll ausgestattete Büroräume an mehr als 3.000 Standorten weltweit. Prices vary by location but start at $9 a day at NYC locations, Unlimited access to Regus business lounges worldwide, Fully furnished dedicated interior office space at one Regus location, Fully furnished dedicated window office at one Regus location, Fully furnished office and meeting room containing two desks and a meeting table at one Regus location, Book a dedicated office space at any Regus location worldwide with spaces subject to availability, Use of private office or coworking space at one Regus location up to two days monthly, Use of private office or coworking space at any Regus location up to five days monthly. They continuously charge for items over and over again. Second review in 2 weeks: I received a response from customer service head on this site who said they would try to resolve my outrageous billing issues and I responded with a direct email. We strive to ensure our content is clear and honest. This company should do a audit and review their staff and rules. It also receives a TrustScore of 3.8 out of 5 based on 4,414 reviews and a Facebook rating of 2.7 out of 5 based on 937 ratings. Run away as fast as you possibly can from working with these scam artist, and thugs. An instant presence. They deserve to go bust, which has already happened with a chapter 11 filing in the USA. What company doesn't allow for some flexibility under the current COVID-19 situation? No cancellation options, even when you sign up for a couple of months, they continue to auto renew for years, and charge card. Stay safe with our COVID-19 guide. Once you make an agreement, it is nearly impossible to move on. Just absolutely comically mismanaged, crooked, fraudulent, horrifyingly awful company. A Fledgling Company As a new business, we needed an office space. Optional, only if you want us to follow up with you. Pick the space that suits your needs. THEY WILL ALWAYS TAKE MORE THAN THEY GIVE. Any duration: Book by the hour, by the day, or upgrade to our unlimited Businessworld monthly subscription. Confirm details with the provider you're interested in before making a decision. Jobs; Companies; Salaries; Interviews; Search. A free inside look at company reviews and salaries posted anonymously by employees. With a focus on design, Industrious offers beautiful spaces. Join now; Sign in; Regus Review: Stay Away! Regus is always charging fees and crediting back then overcharging again with no clear explanation. So confusing and stupid as of business. He manages to bring the whole office together and make it feel like a community. Somehow, Regus is able to edit your MyRegus.com account records to remove paid invoices, add new invoices for example in May, they made edits to March activity without notifying me and they were wrong and to their advantage- Recently, through my complaints and about six weeks of persistence, they finally cancelled my account. Learn how to stay safe during COVID-19 in our new guide: AND THESE THINGS DONT JUST HAPPEN IN ONE OR TWO CENTERS BUT THESE TYPES OF COMPLAINTS ARE INTERNATIONAL! It's a terrible service. Horrible accounting system. After one month we had enough. Terrible customer service, They never respond your email or no one picks up the calls. Using Regus office space is advantageous as far as testing the waters in their new locations prior to committing themselves to a long lease and spending money setting up an office not knowing the outcome of the success and profit that may or may not pan out in the end. Yes, Regus members are allowed one guest per visit. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Share. Another client works in the lounge on speaker phone. Regus Office Space & Meeting rooms. Learn how we maintain accuracy on our site. I would. At first, they sell you the sky and all these promises. Please don’t persist on trying to tell people that you are a good company to do business with and that customer services will help resolve things. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Review and compare WeWork, Regus, Spaces, and Airbnb for Work. Did not use the office space from start of pandemic and missed the auto renew email. 166 Jobs. The most frequent complaints? 1.7k Salaries. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. A GREAT DEAL OF THEIR SAILSPITCH SEEMS TO BE FLEXIBILITY BUT AT THE SAME TIME THEIR CONTRACTS ARE INTENTIALY CONSTRUCTED TO PUNISH FLEXIBEL BEHAVIOR. My business encountered problems from the first bill. Whether its a "common area maintenance" or "kitchen fee" or "cleaning fee" they are not inexpensive and add up. So we have been paying for an office for the last 6 months we're not using! Claim your listing for free to respond to reviews, update your profile and manage your listing. I will NEVER, NEVER, NEVER lease from the again. Their CEO has just been lambasted in the Times for trying to destroy businesses. Published on April 30, 2015 April 30, 2015 • … Can I bring clients or guests into a Regus business lounge? Use a collaborative coworking space hourly, daily or monthly. Engaged Employer. See all Reviews See All . Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. Unfortunately, the high cost does not come with high service. Small business owners can earn 1% APY with this digital checking account that accepts cash deposits. product provider, We cannot provide you with personal advice or recommendations, Ponce Bank High Yield Savings account review, Affinity FCU SmartStart Savings Account Review, Bank of America® Cash Rewards Secured review, Nationwide Direct Checking account review. We may receive a commission when you click or make a purchase using our site. The latter is going on 90 days because they are "waiting for corporate" to approve the repair of the sink and water heater? Do you use a spreadsheet to manage your budget? Words can't express how disappointed I am with being treated like absolute crap by Regus. We have paid all of our bills on time and in full, apart from when Regus did not take a payment due to their inept accounts department. This can be useful for start ups or larger companies who need flexible office space for traveling or satellite employees. We need your consent to our privacy policy. Ask me anything Submit a post. Stay away. Continued the lease for our closed office which we were told we couldn't cancel. The reception team added additional accounts to my bill, without my consent. Expensive for what you get. To ensure you have the most up to date information, you should verify relevant information with the product or service provider and understand the information they provide. To find more information about reviews and trust on Sitejabber.com please visit. It tool 6 months and a conversation of us filling legal action to get our money back. Workspaces in cities, airports, service stations, public buildings and railways - expanding all the time. Specialties: A global network of workspaces that enable people to work where, when and how they want. Complaints & Reviews. It is a great temporary solution for them as their commitment is not in stone. THEY MIGHT HOLD BACK YOUR MAIL CHASE AWAY YOUR COSTUMERS OR LOCK YOU OUT FOR NOT PAYING YOUR BILLS EVEN WHEN YOU DID PAY EVERYTHING AND THEY ARE JUST TO STUBBORN TO ADMIT THE INCOMPETENCE OF THEIR OWN ADMINISTRATORS ETC ETC ETC! Hot desk,Dedicated desk,Private office,Office suite,Meeting rooms,Headquarters, Wi-Fi,Cleaning,Mail facilities,Reception,Refreshments,Printers,Storage,Meeting rooms. I immediately attempted to cancel within the hour. Avoid Regus. Their customer service is very poor, they fail to respond to calls and emails. No, you must use all allocated coworking or office days within the month they’re allocated. Stop lying to prospective renters. Automate it with Tiller Money. Their service is terrible. We may receive payment from our affiliates for featured placement of their products or services. Regus is by far, by far, the worse company I have dealt with during the COVID crisis. The pandemic is hard on everyone but STOP ripping honest people off. 1,816 Regus reviews. We sent lawyers letters, they just replied saying we won't change our stance. Regus ranks 4th among Coworking Space sites. HOWEVER THEY WILL NOT GIVE YOU ANY COSTUMERSERVICE AND AT THE SAME TIME THEY WILL TREAT YOU LIKE CATTLE, TRYING TO MILK YOU OUT WITH FALSE BILLING. 69 Photos. Earn 0.5% on your total account balance — no strings attached. over 90 locations across more than 45 U.S. cities, Hot desk,Dedicated desk,Private office,Office suite, Wi-Fi,Cleaning,Mail facilities,Office supplies,Refreshments,Printers,Meeting rooms. Regus is one of them. 1,844 Regus reviews. The space is in a great location. Its very unprofessional environment. Two hours later, I have been given the run around with no refund. We did not get 24 hours access as mentioned. I'm assuming this was to try and hit a sales target. A free inside look at company reviews and salaries posted anonymously by employees. As with most/all businesses at this … finder.com is a financial comparison and information service, not a bank or 1,844 Regus reviews. Finder® is a registered trademark of Hive Empire Pty Ltd, and is used under license by Finder.com LLC. That we have no option but to pay basically for an entire full year. Learn how to stay safe during COVID-19 in our new guide: They deserve -100 stars. Reviews > Regus. Reply. Protect yourself. Noise level is terrible. DON"T DO IT! Service 4. Regus has the world's largest network of workspaces and co-working spaces. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies. They didn't use solicitors never replied to questions, so we just walked out. In a flagship building one would think Regus would have a special attention to detail with their front of house staff. CRAZY. Have a nice day. This place looks to nickel and dime you at every possible chance. Follow Add a Review. My billing nightmare continues- Regus/Spaceworks removed one incorrect invoice and then reversed it after a few days. They auto renew for a full year 3 months before your current agreement is completed, so if you dont catch it in time you are locked in for another full year. No conference rooms were available. If you click through and … Check out your coworking options with other providers to find the best fit for your business needs. When Covid hit in mid March 2020, not only was I ordered by the government not to go outside if non essential, but there were no employees at the locations in my area making it impossible to get into the offices. Regus customers criticize the company’s high rates, poor customer service and hidden fees. Their culture is completely toxic. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. 17 customer reviews of Regus. We have been with Regus in a small office space for our small business since February 2019. It seems desperate? Money grubbing and impossible to work with. View Jobs at Regus. Worst company ever! Sara did not respond and is most likely a bot. We may receive compensation from our partners for placement of their products or services. One of which was to get a physical office. You will regret it. I wanted to share my experience that I had with Regus. Disclosure: This page contains affiliate links. Read more. THEY OBVIOUSLY ARE NOT JUST A SCAM SINCE THEY DO HAVE A REAL PRODUCT: RENTING OUT WORKSPACE AND ARE EVEN PUBLIC. Gain trust and grow your business with customer reviews. This is by far the worst company I've done business with ever. I was told to bad pay for the year. Are there other similar companies to regus that are less expensive or better? We’re in this together! We use cookies for analytics, personalization, and ads. This small detail, however, did not stop Regus from billing me. Nov 09, 2020. Earn cash back on your purchases and build your credit. A third party auditing firm needs to audit their book-keeping system. Our lease renewed automatically on Feb 28. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Rent fully furnished offices daily, weekly or annually. They don't have as many virtual office spaces, but do have as many or probably more mail handling centers. They never inform you of billing changes or remove over charges. Ideal for individuals and small teams. But, after many follow up no response and clarity was provided by them and only pass us to different departments. Can I roll unused coworking or office days into the next month? Regus offers flexible, high-quality and relatively inexpensive office space in a number of major cities across the world. I was also charged for an extra month beyond my stay. When I sent an email asking to cancel the service at the beginning of January, they told me too bad and that we have to keep paying them up to August 2020. A nearby client brings a child into the office and lets them "play" in the halls. If you need any amount of quite, you should find another space. I'm can't stress enough to people to avoid at all costs! When March came around and we decided to no longer continue with Regus as part of cutbacks, we were told that there is no early termination clauses. Regus has put my account with collections and they refuse to discuss anything but payment of the amount due, about 4 months total. Looking to get inspired at one of our designer workspaces? View All num of num Close (Esc) Regus. Frankie goes above and beyond to make sure all our needs are met and then some! It is a vicious cycle. We may also receive payment if you click on certain links posted on our site. The staff is great, so is the space. After you prove your case, they come back with their version of the story and with no apology what so ever. We update our data regularly, but information can change between updates. If you are unsure, you should get independent advice before you apply for any product or commit to any plan. Varies by location, generally around $23 to $93 per hour. They never apologize for any mishaps. They have zero ethics. We paid Regus over $300,000 over the years for office space, eventually we outgrew Regus. They bill you on the 8th day of the month for the following months rents and they want you to pay it until 18th of same month.So you need to pay your lease 22 days before the months starts. Share Report Copy. Something flexible, but affordable. Please tick the box if you wish to continue with newsletter subscription. Regus customer service is available by phone at, You must provide notice if you want to cancel your service with Regus. Regus Reviews. I agree to the Privacy and Cookies Policy, finder.com Terms of Use and to receive emails from Finder. My Regus Office Space Review Last year my wife and I sat down and planned out the goals for my business in 2019. Jetzt ansehen und mehr erfahren. I haven't spoken to one former or current Regus customer who was happy. Receive a professional business address with access to mail handling, live call answering and business lounge access at any Regus Business Center in the world. They should be a class action suit against them for what they did during the Corona virus. Regus, Spaces, WeWork, or Airbnb? Greed management. Like What You See? THE STAFF WONT HESITATE TO LIE OR WITHOLD CRUCIAL INFORMATION IF ITS CONVENIENT TO THEM AT ANY MOMENT AND THE CEO AND BOARD OF DIRECTORS COULDNT CARE LESS AS LONG AS MONEY KEEPS COMMING IN. Employee Review. Its very unprofessional environment - do not recommend. Enjoy 2% APY on balances up to $2,499.99 and 0.1% to 1% APY on balances over that. In fact it was the only positive experience whilst using Regus to bond with fellow users over how terribly we were being treated. They hold a security deposit for months after the customer moves out. Statista und manager magazin haben die Anbieter bewertet. Discover which co-working or office space is best for your business and goals. I guess that's the normal incubation time whenever you get f***ed. You have to prove anything you share with them that is negative. Try ipostal1. Regus offer serviced office space, virtual offices, co-working spaces, and meeting rooms in centers across the world. Trustpilot shows that this year Regus UK has had 451 one star reviews that's 92% of all reviews in the last 12 months. 32 East 31st Street, 4th Floor, But many of its amenities come at a cost and its customer reviews are predominantly negative. I can't stress it enough, carefully read your lease contract before signing. Their policy seems to be to squeeze every bit of money from every client. When users signate the contract, they are giving informed consent. This worldwide coworking provider is backed by an expansive 120-country network and a variety of service tiers for budgets and teams both large and small. Regus made material misrepresentations to me when I moved into one of their offices. A free digital spend and save account that earns up to 3% APY and comes with an instant line of credit. Regus ranks 4th among Coworking Space sites. I submitted my request for termination 52 days before my next contract was set to start. Never took possession of space to date. Additionally, you must request your waiver back withing 30 days of cancelling or they start deducting from it and call it an "account maintenance fee". Original Review: A Great location and a really nice crowd of people use this office space, and the reception staff, cafe staff and the in-house cleaner are all brilliant. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. THE PRODUCTS OR SERVICES THEY CLAIM TO OFFER ARE IN REALITY COMPLETELY DIFFERENT. Get A Quote. I had been with them four years straight this time around and had been doing business with them since 2010. Yes. Easy to use: No contracts to sign. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The customer service is horrible, the helpdesk requests will go unanswered for months and you will see unreasonable late fees when you've been contacting them in regards to the payments and hoping to resolve it. Menu Skip to content. Earn accelerated rewards at wineries and enjoy special benefits. I finally did cancel and disputed with my credit card company the charges for services that were never rendered, and they complied. Regus UK have 93% one star reviews from 457 customers over the last 12 months. We all have so bad experience with Regus that we fell it’s an obligation that we need to warn other people to stay away from this company. Our coworking spaces let you choose to work with others in an open-plan area, or a shared office. New York, NY, 10016. ... Use this comments board to leave complaints and reviews about Regus. How easy is it to get a hold of customer service at regus? Just book via the app and show up at the Regus center. They lied to me and purposely wasted my time at a time when it was most critical. You simply cannot trust them. You can call, but they don't know what's going on and have little to no authority to fix the issue. We’re in this together! Read the small lines. I purchased a virtual address and found out from an attorney that there are concerns regarding fraudulence. Get the RSS; Browse the Archive; Other Sites; Thursday, September 19, 2019. My $400 office turned into $1.2K after the bull$#*! I wish I wouldve done more research and I didn't re sign, but I figured it was a fluke. Initial Regus complaints should be directed to their team directly. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Our company kept a mail forwarding service on with them, which by the way is incredibly over-priced (as is everything there). Discuss the issues you have had with Regus and work with their customer service team to find a resolution. BASICALLY THEY ARE BOTH! Bills coming out of nowhere and then completely ignored when you try to query. No complaints. Finder.com is an independent comparison platform and information service that aims to provide you with information to help you make better decisions. Meeting rooms in Regus Business Centers are available by the hour with amenities that include presentation tools, catering and coffee service for a fee. Overview. On any given day, you can find her researching everything from equine financing and business loans to student debt refinancing and how to start a trust. Run as far and as fast away from these two bit crooks as you possibly can. We have also made use of meeting rooms in other UK locations as helps make it easier to meet clients in their own area. This article contains links to products or services from one or more of our advertisers or partners. 358 Inter­views. I read of poor customer service and fraudulent behavior and I confirm this to be true. btw: please link to this site to help spread the words. You must give 30-days notice in writing with your account number to terminate the renewal aspect of the contract. I rented out an office at a regus location in Los Angeles. Regus has a consumer rating of 1.11 stars from 84 reviews indicating that most customers are generally dissatisfied with their purchases. 577 Benefits. They removed paid invoices in several of my accounts over the years and replaced them with other invoices while intentionally or not- removing payments made where the only proof then lies with your bank account. Hot desk,Private office,Virtual office,Office suite,Meeting rooms, Wi-Fi,Cleaning,Mail facilities,Reception,Refreshments,Printers,Scanners,Photocopiers,Meeting rooms.
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